ER - Season 11 (2004)

Carter, Pratt, Kovac and Abby are dealing with a woman and her three children who've jumped from the third floor of an apartment building to escape from the violent husband/father. Meanwhile Dr. Lewis becomes Chief of Emergency Medicine, Howard quits his internship and Dr. Corday is facing dismissal.

Neela starts a new job in the emergency room after working at the convenience store near the hospital. On Neela's first day, Pratt expects the interns, Abby, Ray and Neela, to take on a large patient load during their shifts. Pratt turns processing the patients into a competition, in which Ray is clearly going to be the winner.

An ex con and alcoholic patient, Charlie Metcalf (Ray Liotta) passes out in the waiting room and is brought to the emergency room by the doctors. It shows the real time of 45 minutes with an patient of his life story and his final days in the ER, which touches the doctors treating him.

A rape victim, barely able to speak, does all she can to help police find her attacker.

A wounded police officer's teenage son must make a life or death decision. Abby tries to convince a girl needing appendicitis surgery's parents not to transfer her and do the operation at County, but her father wants her transferred to another hospital due to his own trauma with surgery complications from years before.

Abby has a dialysis patient in critical condition, but she cannot find his physician, who does not want to be bothered during the holidays.

Gang members kidnap Abby hoping she can save one of their members with a gunshot wound. Ray starts treating a patient, but when she requests a new doctor, he gets offended.

Two teens enter the ER with gunshot wounds. When one dies, Neela botches telling the next of kin, making the woman hysterical.

When a 16-year-old girl who had received a kidney transplant from her father arrives at the emergency room feeling dizzy, Carter traces the problem to a new drug that the girl was taking to control seizures related to her kidney dysfunction.

While examining a young boy, Pratt finds a suspicious gash across his chest and calls Wendall for a consult. Kovac and Pratt examine a man who was shot when he confronted his boss with a gun. Jake tries to convince Abby to date him despite his being her student.

Dr. Weaver meets her birth mother, but their relationship changes when Kerry reveals she is gay. Dr. Carter causes a commotion when he confronts a couple hoping to scam some painkillers.

A soccer mom finds herself completely aware of everything going on around her, but is unable to move or speak after suffering a stroke.

Neela (who's in Chicago) and Gallant (who's in Iraq) miss each other and write letters. Gallant also tries to save the life of a little girl.

Sam's ex-husband shows up and wants to take Alex on a trip. Gallant is back and Neela hopes to see him before he goes back to Iraq.

A woman on a hunger strike refuses treatment until the INS give her son another deportation hearing. Abby searches for proof when she suspects a patient is the victim of elder abuse.

Jules 'Ruby' Rubadoux is back in the ER. He's still angry with Carter about the death of his wife.

Morris is named the new chief resident, which makes nobody really happy, except Morris. Meanwhile Luka and Sam are having communication problems, Carter gets a promotion Susan really wanted and Ray finds out a 14-year old who always comes in for free drugs has been raped.

After Carter finds out Kem's mother is hospitalized in Paris he decides to go there to tell Kem how he feels about her. Meanwhile, Ray makes a fatal error.

Casualties of a disaster flood the ER, which is short-handed because everyone is at Dr. Carter's going-away party because he's leaving the ER after 11 years. Dr. Pratt looks for the courage to confront his father, Charlie.